Across the world, healthcare systems are dealing with several common problems. Chief amongst those are an increase in aging population, sharp rise in chronic diseases, lack of affordable healthcare and an ever- changing regulatory system. All of this comes at a time when there is an unprecedented increase in medical innovation.
The need of the hour is to leave behind the old systems of health care that relied heavily on a high volume and profit margin and focus instead on a model that relies on services.
It is time to transform our goals to what really matters - Health care solutions that are patient centric.
This is your prime connection with your patients. A lot of healthcare providers offer this service but with Salesforce Healthcare Cloud, it is easy to ensure that you are utilizing it to its maximum potential. A patient portal serves multiple purposes: It helps comply with some of the requirements laid down in the Centre for Medicare & Medicaid Services meaningful use requirements. Further, it promotes an increase in patient ownership of their own health leading to better recovery as well as becoming a key contact point between you and the patient. In addition, a patient portal streamlines data storage and access for staff as well thereby leading to more efficient operations.
No jargon- Knowledge base
We deal with an information overload on a daily basis. With the increase in the amount of information regarding illnesses and treatment available, it is hard to stay constantly up to date. Sharing the latest updates with your patients promotes a healthy and informed decision-making process that affects everyone positively in the long run.
A well- designed patient education program is the key to ensuring better compliance rates. It is also critical to aligning with the nationwide health care goals. With the 360-degree Patient care view, Salesforce Health Cloud solutions make it easy to manage a well-designed patient portal and clearly worded knowledge base. These are some of the ways in which patients can be motivated to play an active role in their health management.
Content Management Systems (CMS)
Content Management Systems (CMS) are integral to empowering teamwork and collaboration. In the current global workplace, you need the ability to collaborate effortlessly and securely with team members both inside and outside your organization. It is also easier to keep your employees informed through the intranet and boost efficiency by sharing common resources and applications. Salesforce Health Cloud offers personalization of communication sites that allow you to create a personal experience for all. Powerful search tools and access to peer insights enable informed decision making and better productivity. All of this comes with the security of cloud-based storage making it accessible anytime, anywhere.