Salesforce Sales & Service Cloud

In every sales pipeline, it is critical to reducing processes that are time-consuming and more importantly, distract your team from doing what they do best- getting out there and interacting with your customers.

With the power of Salesforce technology, your team will be equipped with cutting- edge analytics to help them handle the entire sales process – from identifying prospects to converting potential leads into customers.

Salesforce Sales Cloud is also equipped with the Lightning user experience that brings back the magic in your Sales cycle. Harness the power of effective, organized and timely actions that will take you a step closer to boosting revenues.

But, the journey doesn’t end once you have achieved the sales target. With the intuitive and reliable Salesforce Service Cloud, it is easier to understand and interact with your customers in real-time.

In today’s competitive marketplace, there is a growing need to refining your Customer Relationship process. Customer Relationship Management (CRM) solutions are key to the lasting growth of your business.  Every business needs to invest the time and effort in creating, nurturing and improving their bond with their customer.

With the power of the Salesforce Service Cloud at your fingertips, you can rest assured that your team has the tools it needs to offer a customized, personal experience for your customers that they will cherish.

Years of experience have led to the development of the perfect technique designed for optimal performance. With the Six team of experts on your side, you benefit from our proprietary Six-pronged approach.

The Six Approach

On-time solutions

Rely on our team of experts to deliver simplified industry-specific solutions that get to work for you when you need it the most.

Personalized Design 

There is no need to settle for solutions that don’t cater to your specific needs. With our expertise, we can offer customized designs that can solve problems specific to your business.

Optimal user adoption

With the use of agile frameworks and user involvement right from the start, the Six team interacts with team members to understands their needs and pain points. Effective communication and a detailed training plan ensure smooth user adoption.

Security and data integrity

Our team follows stringent industry standards for data validation and security. The Six team of experts ensures that your critical data is protected, and quality is ensured throughout the implementation process.

Scalable and reliable solutions

The team at Six understands that implementations need to cater to your growing business’ needs. As you expand, our flexible standards and designs ensure that your applications will cater to the increased demands without additional development work in the future.

Simplified solutions for easy implementation

Six Consulting advocates best practices in the industry in all its implementations. With dedicated consultants who aim at simplifying the technological requirements, our solutions are easy to administer and scale.

6 ways in which the Sales Cloud works for you

Use predictive artificial intelligence tools to improve forecast accuracy.

Collaborate with departments through connected applications for a holistic view of the client’s journey.

Interact with potential leads all through the sales cycle with CRM platforms that provide a unified message irrespective of communication channel preferences.

Craft social campaigns to engage with your customers effectively.

Act on customer feedback to improve your offerings and match their needs.

Engage with your customers past the sales cycle and offer a service experience they will appreciate.

6 ways in which the Service Cloud works for you

Constantly re-evaluate your customers and their needs.

Utilize predictive analysis to understand customers’ habits and communication patterns.

Establish the brand persona and voice to provide a streamlined customer interface across all platforms.

Offer a personalized communication journey to your customers.

Take advantage of the right interaction tool that meets your business needs.

Offer a fully integrated, easily scalable and intuitive user interface to your customers for better engagement.